We are taking additional precautionary measures to ensure the health and safety of all our members and staff, our number one priority.
We are closely monitoring the Coronavirus (COVID-19) situation and following the advice provided by the government.
The INFINITY Group is committed to providing our members with a safe and hygienic space to exercise in and we are taking this situation extremely seriously. Our colleagues have been extensively briefed on what actions they need to take, as per Government guidance, to reduce the risk of the virus spreading.
You can find out about the actions we are taking to keep our members safe, how we are responding to COVID-19 and how our members can keep themselves and others safe in the following FAQs:
WHAT ARE WE DOING TO KEEP MEMBERS AND STAFF SAFE?
At INFINITY Group, the health and safety of our members & staff is top priority.
In line with PHE guidance, we have increased the level of cleaning and hygiene in our gyms, including:
Increasing the frequency of cleaning and sanitation in our gyms, especially high touch areas such as locker pin pads, handrails, door handles, lockers, equipment etc.
Ensuring soap dispensers and hand sanitisers remain filled at all times
Providing additional cleaning stations in all gyms to allow members to self-clean equipment before and after use
Educating and reminding members and colleagues of the importance of good hygiene in the gym
Within the INFINITY Group we have advised all colleagues and Personal Trainers on what to do when returning from foreign travel, in line with PHE recommendations.
With the efforts of everyone, including our members, let’s work together to keep ourselves safe and healthy.
HOW CAN MEMBERS HELP?
Members are encouraged to help reduce the spread of the virus through good personal hygiene. This includes:
Sanitizing hands on arrival
Frequent hand washing (wash your hands for 20 seconds) and hand sanitising during your visits
Making full use of the soap, sanitisers and cleaning items available
Covering your mouth and nose with a tissue when coughing or sneezing and dispose of the tissue in the bin after use
Familiarise yourself with the latest guidance from PHE and do not visit the gym if you are displaying symptoms of COVID-19 and are advised to self-isolate
Follow Government guidance if you are a returning traveler
We are monitoring the situation closely in all of our gyms and hygiene is the number one priority for our Gym Teams.
CAN I FREEZE MY MEMBERSHIP DURING COVID-19?
Yes, you can freeze your membership as usual. Please contact firstname.lastname@example.org to do so.
We are committed to providing our members with a safe and hygienic space to exercise in and we are taking the outbreak of Coronavirus extremely seriously. We understand that at this current time, some members do not wish to use the gym and other members may need to self-isolate to prevent the virus from spreading.
ARE WE OPEN AS NORMAL?
We are keeping our clubs are operating between the hours of 6:00am & 10:00pm and 8am – 8pm weekends. This will be reviewed as we may experience reduced staff during these times and ask for members patience during this time.
Any further updates will be provided here and in the clubs.